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Handle a simple return politelyأعد منتجًا بأدب

Shopping, locations, and directionsLesson 9 · A1 · 10 minutes

In this lesson

Explain a simple problem and ask to return an item.

The idea, simply

State the problem briefly, then say I would like to return this. A refund means getting your money back, and an exchange means swapping the item for another. Keep the receipt and say Here is my receipt.

Examples

  • I would like to return this shirt.

  • Can I exchange it for a bigger size?

  • Here is my receipt.

Lesson words

  • returnيرجع
    I need to return this.
  • wrongخطأ
    This is the wrong colour.
  • refundاسترداد
    Can I get a refund?
  • exchangeاستبدال
    Can I exchange it?

Lesson exercises

  1. Put the words in the correct order.
  2. Complete the gap: It is the wrong ___.
  3. Choose the correct English sentence.
  4. You want your money back, not another item. What do you ask for?
  5. Explain a simple problem and ask to return an item.