Back to the course

Explain a simple problemاشرح مشكلة بسيطة

Work and professional communicationLesson 5 · A2 · 10 minutes

In this lesson

Explain what is not working and when the problem began.

The idea, simply

Name the item, the problem, and the time in short, clear sentences. Describe what happened and what you tried: I tried restarting it. Avoid It is broken alone, because it does not help the person fixing it.

Examples

  • The printer stopped working this morning.

  • I cannot open the shared file.

  • I tried restarting it, but it did not help.

Lesson words

  • problemمشكلة
    There is a problem.
  • workingيعمل
    The printer is working.
  • stoppedتوقف
    It stopped yesterday.
  • errorخطأ
    I see an error.

Lesson exercises

  1. Put the words in the correct order.
  2. Complete the gap: The page does not ___.
  3. Choose the correct English sentence.
  4. Which description of the problem is clearest?
  5. Explain what is not working and when the problem began.